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PRIVACY ACT

PRIVACY POLICY & DISCLOSURE STATEMENT

Aquila Super is sensitive to privacy issues, and we treat all personal and private information we receive, including from the internet, with the utmost care.

You can be certain that any information we collect about you will always be treated as strictly confidential.

Collection - General

Aquila Super will only collect your personal information by lawful, fair and non-intrusive means, as far as possible, from you personally and then only where the information is necessary. When we do so, we will ensure that you know who we are, how to contact us and the purposes for which the information is collected.

Collection – Internet

You can visit Aquila Super on the World Wide Web without telling us who you are or revealing any information about yourself. Our web servers may collect your time & date of visit, your server IP address, pages you viewed, and your domain name. We use this data to measure the use of our site and to improve its content.

Where more personal information is needed (eg your name and address) we will try and let you know at the time how it will be used. Generally it is used by us only to respond to your inquiry or process an information request.

Use and disclosure

Unless you have instructed us not to do so, personal information may be shared with related companies within Aquila Super, where it will remain confidential. Our goal is to use the information you provide to better understand your needs and, so, provide information on products and services from across the Aquila Super group that are most relevant to you.

All information will remain with Aquila Super and will only be used for the purposes specified, unless we receive express consent from you to provide it to others, or we are required by law to disclose all or any part of it.

Our goal is to ensure that your personal information is accurate, complete and up to date. To assist us, please contact us if any of the details you have provided us change. If you believe that the information we have about you is not accurate, complete or up to date, please contact us and we will use reasonable effort to correct the information.

We will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

You can request us to provide you with access to the personal information we hold about you. If we are able to, we will provide you with access. If we deny your request for access, we will let you know why.

Technology improvements & changes to this Policy

Aquila Super is constantly striving to improve functionality on this site through technology changes. This may mean a change to the way in which personal information is collected or used. We reserve the right to review and amend this Privacy Policy from time to time and notify you by posting an updated version on this website.

Links to third party web sites

The Aquila Super web site has links to external third party web sites that we have no control over. External web sites such as those detailed on our links page should contain their own privacy statements and we recommend you review them when using their web sites.

Please note, however, that third party web sites are not covered by Aquila Super’s privacy policy and these sites are not subject to Aquila Super’s privacy standards and procedures.

 

 

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Sydney - Bondi Junction

Level 13, Westfield Tower 2
101 Grafton St, Bondi Junction NSW 2022
PO Box 736, Bondi Junction NSW 1355
P (02) 9299 9922 F (02) 9386 5974

Canberra

Level 5, 51 Allara St, Canberra ACT 2601
GPO Box 543, Canberra ACT 2601
P (02) 6230 4663  F (02) 6230 4668

 
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